Tech Sales Job Titles Explained: Which Role is Right for You?

Tech sales can be an exciting career path as it offers opportunities for professional growth and good pay.

However, with many job titles in tech sales, it's easy to feel overwhelmed when choosing the right role.

In today's guide, we'll explain the different tech sales roles in simple terms, break down each job title by experience level, and share some tips to help you make an informed decision.

What Does a Job in Tech Sales Entail?

A tech sales job involves selling technology products, such as hardware, software, or cloud-based solutions.

As a technology sales professional, you're the first point of contact for potential customers interested in your company's products or services.

You need to understand complex technology, build strong relationships with clients, and solve their problems through innovative solutions.

Key Skills Required for Tech Sales Jobs

To succeed in tech sales, you'll need a combination of skills. Here are the most important ones:

• Communication: Effective communication skills are important because you need to explain complex technical concepts in simple terms and listen to customer needs.
• Technical knowledge: Understanding the products you sell is essential. You don’t have to be an engineer, but you should know how the technology works and how it can benefit your clients.
• Problem-solving: Existing clients often come to you with specific challenges. You must listen to their issues, analyze the problem, and propose effective solutions to ensure ongoing customer satisfaction.
• Sales techniques: As a sales professional, knowing how to sell is a given. This includes understanding different sales methodologies and being able to adapt your approach to various situations.
• Customer relationship management: You should build and maintain relationships with clients to ensure loyalty and repeat business. You can do this by being responsive, following up regularly, and providing exceptional service.
• Time management: You'll often juggle multiple clients and tasks, so effective time management is crucial. This skill helps you stay organized and meet your sales targets.
• Negotiation: Negotiating terms, prices, and contracts is an important part of the sales process. Strong negotiation skills ensure that you and your client are satisfied with the outcome.

Common Tech Sales Job Titles by Experience Level

Here are the most common tech sales titles divided into experience levels.

Entry-Level Tech Sales Job Titles

These roles are perfect for getting your foot in the door and building a foundation in tech sales.

1. Sales Development Representative (SDR)

As a sales development representative, your main job is identifying and qualifying potential leads. You will often be the first point of contact for prospective customers. Your goal is to move these prospects further down the sales cycle.

This role requires strong communication skills and persistence. You’ll need to make cold calls, send emails, and use social media to reach out to potential clients. You should also be prepared to handle rejections.

The SDR position helps you learn the basics of sales and understand customer needs. It's a great starting point if you want to break into tech.

2. Business Development Representative (BDR)

The role of a business development representative is similar to that of an SDR but with a broader focus. As the title suggests, it concentrates on business development aspects, which include lead qualification, market research, and relationship building.

BDRs working in tech companies are crucial in expanding the organization's customer base and driving growth. 

To succeed, individuals must identify the best ways to approach potential clients through strategic thinking and planning.

This tech sales position is ideal for those who enjoy research, strategizing, and building strong relationships.

3. Inside Sales Representative (ISR)

An inside sales representative works from within the company, usually via phone or email, rather than meeting clients in person.

As an ISR, your job is to sell products or services directly to customers, often handling incoming inquiries and following up on leads generated by SDRs or BDRs. 

This is why you need strong sales and communication skills. You should also learn how to use a CRM system to track interactions and manage the sales pipeline.

If you enjoy direct selling and seeing immediate results from your efforts, you'll likely find a career in ISR rewarding.

Mid-Level Tech Sales Job Titles

After gaining experience in entry-level roles, you're ready to move into mid-level positions. These tech sales roles come with more responsibility and often require a deeper understanding of sales and technology.

1. Account Executive (AE)

An account executive manages the entire sales process from start to finish. This includes identifying potential clients, presenting product demonstrations, negotiating contracts, and closing deals.

AEs spend a lot of time understanding the client’s needs and showing how technology can address these concerns. 

These tech sales professionals must have strong communication and negotiation skills to convince the customer to purchase the product.

2. Sales Engineer (SE)

Sales engineers, also known as solutions engineers, provide technical support during the sales process. They must explain complex technical information in a way that is easy for clients to understand. They should also demonstrate how products work and help customize solutions to meet specific client needs.

This tech role requires a deep understanding of products and the ability to translate that knowledge into customer benefits. It’s perfect for those who enjoy both technology and interaction with people.

3. Account Manager (AM)

An account manager focuses on maintaining and growing relationships with existing clients. Unlike other tech roles that focus on acquiring new clients, AMs ensure that current clients are satisfied and that their needs are met. 

They must conduct regular check-ins, address any issues that arise, and look for opportunities to upsell or cross-sell additional products.

AMs need excellent communication and organizational skills to succeed. They must also build strong relationships with clients for ongoing satisfaction and repeat business.

4. Business Development Manager (BDM) in Technical Sales

A business development manager in tech sales must identify new business opportunities and develop strategies to grow the company's customer base. 

This role is different from that of a BDR, as BDMs must negotiate and close deals themselves. They will not pass qualified leads to AEs or other tech sales professionals.

Senior-Level Tech Sales Job Titles

After building your career through entry- and mid-level positions, you can aim for senior-level roles. These positions demand significant experience and proven expertise in technology and sales.

1. Technical Sales Manager

As a technical sales manager, you must manage and lead a team of technical sales professionals. You should provide the support and resources needed to meet their targets.

You’ll also develop and implement sales strategies, oversee major technical sales projects, and work closely with the product development team to ensure products meet client needs.

2. Sales Director

A sales director has a more strategic role within the company. Their job is to develop and execute sales strategies that align with the company’s overall goals.

A sales director will lead a larger sales team, set sales targets, and monitor performance to meet objectives.

Since this position involves a lot of strategic planning, professionals must showcase strong analytical skills. Leadership and communication skills are equally important because sales directors must coordinate with other teams.

3. Senior Account Manager

Your primary job as a senior AM is to maintain and grow relationships with key clients.

You're responsible for managing a portfolio of high-value accounts. You should communicate regularly with customers, answer any questions, and resolve issues that may arise.

You must also identify opportunities for upselling and cross-selling products that meet the client's requirements.

VP-Level Tech Sales Job Titles

If you want to further advance your career in tech sales, you can pursue the following VP-level job titles:

1. Vice President of Technical Sales

As the VP of technical sales, you’re responsible for the overall performance of the technical sales team. You must manage a large team of sales professionals, set goals, and develop strategies to meet these targets.

You should also work closely with other executives to align your team's strategies with the company’s broader objectives.

To succeed in this role, you must have strong leadership skills and the ability to make high-level decisions that impact the entire organization. 

You also need to stay updated on industry trends and ensure your team is equipped with the latest tools and knowledge.

2. Vice President of Sales Engineering

The VP of sales engineering oversees the technical aspects of the sales process across the organization. This position requires a deep technical background and excellent leadership skills.

Working as a VP of sales engineering means leading a team of sales engineers and ensuring they provide top-notch technical support to customers.

You must also develop technical sales strategies, coordinate with product development, and check if technical requirements are met.

5 Tips for Choosing the Right Tech Sales Job Title

Now that you understand the different tech sales job titles, it's time to choose the right one for you. Below are five tips to help you make the best decision.

Assess Your Interests and Skills

Start by evaluating your interests.

Do you enjoy working directly with clients or prefer working behind the scenes? If you like the former, you might want to consider an AM role. But if your answer is the latter, being an ISR may suit you better.

Then, assess your skills and expertise.

Are you more comfortable with technical details or building relationships? If you love solving technical problems, you may find a sales engineer position rewarding. But if you thrive on client interaction, you can apply for an account executive role.

By identifying your skills and interests, you can find the best role where you can excel and enjoy your work.

Research Job Descriptions and Requirements

If you're still unsure which path to take, you can always research various job descriptions and their requirements.

Look at job postings from different companies to understand what each role entails and what skills are needed. 

Pay attention to the qualifications and experience required for each position. Doing so gives you a clear picture of what you need to succeed in that role.

Consider Career Growth Opportunities

Besides your interests and current skills, you must consider your long-term career goals.

Do you want to move into a leadership role or specialize in a specific area of tech sales? You must consider how each job title fits into your career path.

For example, some roles, like sales development representative, are great stepping stones to higher positions like account executive or sales manager.

It's best to seek tech sales positions with clear paths for professional advancement and growth. This helps you stay motivated and enjoy fulfillment throughout your career.

Connect with Other Tech Sales Professionals

Networking can provide valuable insights into different tech sales roles.

If you're eyeing a particular role in a specific company, you can connect with former and current employees via LinkedIn. You can ask them about their experiences and what they enjoy about their job.

But if you're still undecided, you can attend industry events or join professional organizations. You will meet experienced professionals who can offer detailed insights into the tech job market.

Seek Advice from Mentors and Peers

Lastly, don't hesitate to seek advice from mentors and peers who know you well. They can provide valuable perspectives on what roles might suit you best.

Mentors can offer guidance based on their own experiences and help you navigate your career path. Meanwhile, peers can share insights about different companies and job roles based on their own journeys.

You can then use their feedback to make an informed decision about which tech sales job title is right for you.

Let Better Career Help You Land Your Dream Job

Need further help in finding and securing your dream job in tech sales? Here's how Better Career can assist you:

• Job Accelerator Program: Follow our step-by-step guide to land a tech job quickly and efficiently. Whether you want to be a Sales Engineer, Customer Success Professional, or Project Manager, our mentorship program is designed to accelerate your tech career. Say goodbye to the frustration and guesswork of a typical job search.
• 1-on-1 Career Coaching: Work closely with former tech leaders and career coaches to land your next sales or sales engineering role or advance your career. We'll customize the program to meet your unique goals and needs.

Haven't found what you're looking for? Fill out our contact form, and we'll get in touch with you soon!

FAQs About Tech Sales Job Titles

Do I need a degree when applying for tech sales roles?

While a degree can be beneficial, it’s not always required. Many tech sales roles value experience and skills over formal education. 

Some positions, like customer success managers, may prefer a business, marketing, or engineering background, but hands-on experience and proven sales success can be just as valuable.

What are the highest-paying tech sales jobs?

Senior roles like VP of Technical Sales, VP of Sales Engineering, and sales director often enjoy the highest salaries. These positions require extensive experience and skills but offer significant financial rewards.

What is the typical career path for tech sales professionals?

Many individuals start as sales development representatives or inside sales representatives. With experience, they can become account executives or sales engineers or pivot into a customer success manager role. 

From there, they can advance to senior positions, such as technical sales or account manager.