Tech Jobs for
Career Changers
Career opportunities are boundless within Tech companies. We can help guide you to the career that's perfect for you - based on your personality and interests.
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What are entry-level positions at
B2B Tech Companies?
Sales Development | Sales Engineer | Customer Success Manager | Implementation | Product Support
Sales Development Representative (SDR)
SDRs are responsible for prospecting and qualifying leads, generating new business opportunities, and setting up appointments or demos for the account executives. They reach out to potential customers, conduct initial discovery calls, and nurture relationships with prospects.
Salary $
Avg Starting Salary:
$60,000 - $70,000 per year
Avg Salary in 3 Years:
$80,000 - $100,000 per year
Personality and Skills
- Strong communication and interpersonal skills.
- Persistence, goal-oriented, and able to handle rejection.
- Excellent prospecting, cold calling, and organizational skills.
Sales Engineer (SE)
Sales Engineers, also known as Solutions Consultants, support the sales team by providing technical expertise and assisting with product demonstrations, solution design, and addressing customer inquiries. They collaborate with customers to understand their technical requirements and demonstrate how the product meets their needs.
Salary $
Avg Starting Salary:
$100,000 - $120,000 per year
Avg Salary in 3 Years:
$120,000 - $150,000 per year
Personality and Skills
-
Strong technical knowledge, problem-solving abilities, and excellent communication skills.
-
Ability to simplify complex technical concepts for non-technical audiences.
Customer Success Manager (CSM)
Customer Success Managers (CSMs) focus on maintaining strong relationships with existing customers, ensuring their satisfaction, and maximizing their value. They act as the primary point of contact, understand customer needs, provide product guidance, and help resolve issues or challenges.
Salary $
Avg Starting Salary:
$70,000 - $85,000 per year
Avg Salary in 3 Years:
$90,000 - $105,000 per year
Personality and Skills
- Excellent communication and interpersonal skills to build trust and maintain strong customer relationships.
- Empathetic, proactive, and customer-focused.
- Problem-solving, organizational, and project management.
Implementation Consultant
Responsible for overseeing the successful implementation and integration of the SaaS product into the client's environment. They work closely with various stakeholders, understand their requirements, configure the software, conduct training sessions, and provide ongoing support during the implementation process.
Salary $
Avg Starting Salary:
$70,000 - $85,000 per year
Avg Salary in 3 Years:
$90,000 - $105,000 per year
Personality and Skills
-
Technical knowledge, project management skills, and strong communication abilities.
-
Detail-oriented, patient, and able to work collaboratively with both technical and non-technical stakeholders.
Product Support Specialist
Product Support Specialists provide assistance and troubleshooting to customers who encounter issues with the SaaS product. They handle support tickets, respond to customer inquiries, diagnose technical problems, and provide solutions or escalate issues as needed.
Salary $
Avg Starting Salary:
$55,000 - $65,000 per year
Avg Salary in 3 Years:
$65,000 - $80,000 per year
Personality and Skills
-
Strong problem-solving skills and patience.
-
Good technical knowledge and excellent communication skills
-
Ability to handle customer issues in a timely and efficient manner.
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Being customer- and detail-oriented is important in this role.
Similar Job Titles
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Customer Support Rep
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Technical Support Engineer
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Product Specialist
Why pursue a career in Tech?
A few of the benefits of working in Tech.
High Earning Potential
Remote Work Options
Always in Demand
Upward Mobility
What should I consider when deciding which career to pursue?
Personal Interests and Passions
Skills and Aptitude
Demand and Job Opportunities
Career Advancement Opportunities
Work-Life Balance
Compensation and Benefits
What is B2B Technology?
B2B (Business-to-Business) technology refers to the use of technology solutions and services that are designed specifically for businesses to conduct transactions, exchange information, and collaborate with other businesses. B2B technology encompasses a wide range of tools, software, platforms, and services that facilitate business operations, communication, sales, marketing, and other business functions.
Examples of B2B technology include:
Customer Relationship Management (CRM)
Tools that help businesses manage and track customer interactions, sales pipelines, and customer data to improve customer engagement and sales processes.
Collaboration and Communication
Software that facilitate communication, project management, file sharing, and team collaboration, such as video conferencing, messaging apps, and project management software.
Cloud Computing Services
Infrastructure, storage, and software solutions provided over the internet, allowing businesses to access and utilize computing resources without the need for on-premises infrastructure.
Data Analytics and Business Intelligence (BI)
Software and platforms that help businesses collect, analyze, and interpret data to gain insights, make data-driven decisions, and optimize business operations.
Cybersecurity Solutions
Technologies designed to protect businesses' digital assets, networks, and data from unauthorized access, breaches, and cyber threats.
E-commerce Platforms
Technology solutions that enable businesses to sell products or services online, manage inventory, process payments, and handle order fulfillment.
What is Tech Sales?
Tech sales in the context of B2B SaaS (Software-as-a-Service) refers to the process of selling and promoting software products or services to business customers. It involves engaging with potential clients, understanding their needs, demonstrating how the SaaS solution can address those needs, and ultimately closing deals.
Tech sales professionals in the B2B SaaS industry are responsible for effectively communicating the value proposition of the software, understanding the customer's business requirements, and showcasing how the SaaS solution can provide tangible benefits and solve their specific challenges. They work closely with potential clients throughout the sales cycle, from lead generation and qualification to product demonstrations, negotiations, and contract closures.
Key activities in B2B SaaS tech sales include:
- Prospecting and Lead Generation: Identifying potential customers and generating leads through various channels, such as cold calling, email outreach, networking, and attending industry events.
- Needs Assessment: Understanding the customer's pain points, challenges, and specific requirements to tailor the sales pitch and demonstrate how the SaaS solution can address those needs.
- Product Demonstration: Effectively showcasing the features, functionalities, and benefits of the SaaS product to potential customers through presentations, live demos, and trials.
- Relationship Building: Building rapport and establishing trust with potential customers, understanding their organizational structure, decision-making processes, and building long-term relationships for upselling and cross-selling opportunities.
- Negotiation and Closing: Collaborating with customers to address concerns, negotiating pricing and contract terms, and successfully closing deals.
Tech sales professionals in the B2B SaaS industry require strong communication, relationship-building, and negotiation skills. They should have a good understanding of the SaaS product, the industry, and the value it brings to customers. Additionally, they need to stay updated on market trends, competitive landscape, and evolving customer needs to effectively position and sell the SaaS solution.
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